Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Göta IT AB ("Göta IT", "we", "us", or "our"), including our website at gotait.se and any consulting, development, or digital services we deliver to you ("Services").

By engaging our Services or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Göta IT provides technology consulting, AI strategy, software development, automation, and related digital services. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate Statement of Work ("SOW") or service agreement signed by both parties.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable prior notice where possible.

You agree to:

• Provide accurate, complete, and timely information required for us to deliver the Services.
• Designate a point of contact with authority to make decisions on your behalf.
• Ensure that any materials, data, or third-party software you provide to us do not infringe any third-party rights.
• Pay invoices within the agreed payment terms.

Fees are set out in the applicable SOW or proposal. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date.
• Late payments accrue interest at a rate of 8% per annum above the Swedish National Bank reference rate.
• We reserve the right to pause work on any engagement where invoices are more than 14 days overdue.
• All fees are exclusive of VAT and any applicable taxes, which will be added where required by law.

Client materials: You retain all ownership of content, data, and materials you provide to us. You grant Göta IT a limited licence to use them solely to deliver the Services.

Deliverables: Upon receipt of full payment, Göta IT assigns to you all intellectual property rights in custom deliverables created specifically for you under a SOW, unless otherwise agreed in writing.

Pre-existing IP & tools: Göta IT retains ownership of all pre-existing tools, frameworks, methodologies, know-how, and generic code libraries used in delivering the Services. Where deliverables incorporate pre-existing IP, Göta IT grants you a perpetual, royalty-free licence to use that IP as incorporated in the deliverables.

Each party agrees to keep the other party's confidential information strictly confidential and not to disclose it to any third party without prior written consent, except as required by law or regulation. This obligation survives termination of the engagement for a period of three (3) years.

Confidential information does not include information that is or becomes publicly known through no breach of these Terms, was already known to the receiving party, or is independently developed without reference to the disclosing party's information.

Where we process personal data on your behalf, we act as a data processor and you act as the data controller. Both parties agree to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). A separate Data Processing Agreement ("DPA") will be entered into where required.

Please review our Privacy Policy for details on how we collect and use personal data on our website.

Each party represents and warrants that: (a) it has the authority to enter into these Terms; and (b) it will comply with all applicable laws and regulations in connection with these Terms.

Göta IT warrants that Services will be performed with reasonable skill and care consistent with professional industry standards. We do not warrant that deliverables will be error-free or uninterrupted.

Except as expressly set out in these Terms, all other warranties, conditions, or terms implied by statute or common law are excluded to the fullest extent permitted by law.

To the fullest extent permitted by applicable law:

• Göta IT's total liability arising under or in connection with any engagement shall not exceed the total fees paid by you to Göta IT in the three (3) months preceding the event giving rise to the claim.
• Neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Either party may terminate an engagement by giving 30 days' written notice. Either party may terminate immediately if the other party:

• Commits a material breach of these Terms that is not remedied within 14 days of written notice.
• Becomes insolvent, is subject to insolvency proceedings, or ceases to carry on business.

On termination, you will pay for all work completed up to the termination date. Sections 5 (Intellectual Property), 6 (Confidentiality), 9 (Limitation of Liability), and 12 (Governing Law) survive termination.

Neither party will be liable for any failure or delay in performance caused by circumstances beyond their reasonable control, including natural disasters, pandemics, government actions, or disruptions to telecommunications or internet infrastructure, provided the affected party notifies the other promptly.

These Terms are governed by the laws of Sweden. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be referred to the District Court of Gothenburg (Göteborgs tingsrätt) as the court of first instance.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For existing clients, material changes will be communicated in writing with at least 14 days' notice before taking effect. Continued use of our Services after that notice period constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at: